Thank you for shopping with us at Warrior Hill. We strive to provide you with exceptional service, including a seamless and efficient shipping experience.

Order Processing

Our distribution center is open from Monday to Friday. Once your order is placed, our team will begin processing it promptly. Please allow 1-2 business days for order verification, quality checks, and packaging before shipment.

During peak seasons and promotional periods, order processing times may be slightly longer. We appreciate your patience and understanding during these times.

Shipping Methods and Delivery Time

We offer a variety of shipping options to meet your needs. The available shipping methods, including estimated delivery times, will be displayed during the checkout process.

Delivery times are estimates and commence from the date of shipping, not the date of order placement, and do not include weekends and holidays. Please note that unforeseen circumstances such as natural disasters or carrier delays may impact the delivery schedule. We kindly ask for your understanding in such situations.

Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package's progress.

Shipping Destinations & Charges

Canada (BC, AB, SK)

• Standard Shipping (approx. 4-8 business days) - $11.99
• Standard Shipping Orders $200 and above - FREE

Canada (MB, ON, QC)

• Standard Shipping (approx. 4-8 business days) - $13.99
• Standard Shipping Orders $200 and above - FREE

Canada (NB, NS, NL, PEI)

• Standard Shipping (approx. 4-8 business days) - $17.99

Canada (Yukon, Nunavut & Northwest Territories)

• Standard Shipping (approx. 5-10 business days) - $34.99

USA (excluding Hawaii & Alaska)

• Standard Shipping (approx. 4-8 business days) - $12.99
• Standard Shipping Orders $200 and above - FREE

USA (Hawaii & Alaska)

• Standard Shipping (approx. 5-10 business days) – $24.99

Shipping Outside of Canada & USA - $60 Flat Rate*

*For international orders, additional customs duties, taxes, and fees may be levied by the destination country's customs authority. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs office for more information before placing an international order.

Address Accuracy

Please ensure that the shipping address you provide during checkout is accurate and complete. We cannot be held responsible for shipments that are delayed, lost, or returned due to incorrect or insufficient address information.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the respective carrier's website.

Order Modifications & Cancellations

We understand that order modifications or cancellations may be necessary in certain circumstances. Please contact us as soon as possible if you need to make any changes to your order. We will do our best to accommodate your request; however, please note that once an order is processed and shipped, modifications or cancellations may not be possible.

Lost or Damaged Packages

While we strive to ensure your package arrives in perfect condition, unforeseen circumstances may occur during transit. If your package is lost or arrives damaged, please contact our customer support team immediately. We will work with you and the carrier to resolve the issue and ensure your satisfaction.

For information on returns, exchanges or refunds, please visit our Returns & Refund policy page.

Please note that this shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on our website. We encourage you to review our shipping policy regularly for the most up-to-date information.